Need Technical Support?

Whether you are having an issue or you need to order a new product or peripheral just dial:

888.930.9933  Ext.1


Our telephone support representatives are available during the following days and hours:

Monday to Friday from 8 a.m. to 6 p.m.

Saturday from 10 a.m. to 2 p.m.

After hours and weekend emergency call-back service

Contact Form

Complete a support request form online and one of our team members will follow up with your request.

Support Portal

Using the on-line Support Portal system speeds response times by logging tickets to manage and track support issues. On-line access is available from any computer, any time.

Remote Assistance

If you are already on a support call with a BlueBird technician click on the JOIN REMOTE SESSION button below to join the Remote Assistance session. 

New and Change Requests

VPN/Remote Access Request

Submit a request for the addition or removal of Remote Access privilege’s for one of your staff members. 

For security reasons, please note that we will check the validity of your request with the authorized approver for your location.

User profile Add/Change/Remove

If your clinic has been setup with a domain environment to manage user access to your systems and applications please use this form to submit any Add/Remove/Change requests to our team.