Privacy Policy

This Privacy Policy governs the manner in which BlueBird IT Solutions Inc. (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User” or “Users”) of the www.bluebirdinc.com website (“Site”). This Privacy Policy applies to the Site and all products and services offered by BlueBird IT Solutions Inc.

 Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, and phone number.   Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

 Web Browser Cookies

Our Site may use “cookies” to enhance the User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

BlueBird IT Solutions Inc. collects and uses Users’ personal information for the following purposes:

    • To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
    • To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
    • To Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
    • To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • To Administer a Content, Promotion, Survey, or Other Site Feature: To send Users information they agreed to receive about topics we think will be of interest to them.
    • To Send Periodic Emails: The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

How We Protect Your Information

 We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, and comply with applicable laws.

If you wish to request the deletion of your personal data, you may contact us at info@bluebirdinc.com. We will respond to your request within a reasonable timeframe and take appropriate steps to delete your personal information, except where we are required to retain it by law or for legitimate business purposes.

Children’s Privacy

 Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records. If you believe that we might have any information from or about a child under 13, please contact us at info@bluebirdinc.com.

 User Rights

 Under applicable privacy laws, you have the following rights regarding your personal information: 

    • Right to Access: You have the right to request access to the personal information we hold about you and obtain a copy of it.
    • Right to Correction: You have the right to request that we correct any inaccuracies in your personal information.
    • Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
    • Right to Restriction of Processing: You can request that we restrict the processing of your personal information under certain conditions.
    • Right to Data Portability: You have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
    • Right to Object: You have the right to object to the processing of your personal information under certain conditions.

  Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, are subject to that website’s own terms and policies.

Changes to This Privacy Policy

 BlueBird IT Solutions Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

BlueBird IT Solutions Inc.

www.bluebirdinc.com
3680 Victoria Park Ave, Unit 1B
Scarborough, ON M1W 2N8 Canada
Phone: 416-931-2121
Email: info@bluebirdinc.com