Striving To Be
YOUR IT PARTNER
Your patients are your priority. Let your IT needs be ours!
Why BlueBird iT?
Our Mission
At BlueBird, we are dedicated to providing unparalleled IT solutions and support. Our mission is to empower our clients with cutting-edge technology, support, proactive management, security and expert guidance, ensuring their success in an ever-evolving digital world.
Our Vision
BlueBird envisions a future where Healthcare Providers of all sizes harness the power of technology to achieve their goals with ease and confidence. As a trusted partner, we strive to be at the forefront of innovation, delivering comprehensive IT services that drive security, efficiency, productivity, and growth for our clients.
We Treat Your Business Like Our Own
Cost Effective Solutions
National Support
Fast, friendly and professional
Cybersecurity-Focus
Advanced MSP Driven By AI
BlueBird iT has incorporated Robotic Process Automation to improve service efficiency, accuracy and response.
By automating repetitive tasks, RPA allows for 24/7 operations, reducing labor costs and minimizing errors. It enables rapid scalability, consistent performance, and standardized processes, leading to improved customer satisfaction. RPA also enhances data management and reporting through real-time monitoring and analytics, and it ensures faster issue resolution.
The use of RPA sets us apart from other MSPs!
IT Experts
Years In Business
Satisfied Clients
What Clients Are Saying
“The Tech support we receive from Bluebird IT has been excellent. We have not had many issues to deal with since starting on our new EMR, but the times we did need assistance they looked after our request promptly and thoroughly.”
“Gary was great! He has gotten me to solutions without fail on more than one occasion and without needing much of my time. Not only does he give me confidence that he will get to solutions quickly but he has is always patient with my many questions along the way. He has been a pleasure to deal with.”
A History Of Visionary Service
BlueBird was founded with a pioneering vision to transform the healthcare industry through innovative IT solutions. As the first Managed Service Provider (MSP) to exclusively focus on the medical sector, BlueBird embarked on a mission to support doctors transitioning from traditional paper records to electronic medical records (EMRs). This marked a significant milestone in Canadian healthcare, as BlueBird spearheaded the digital revolution that would redefine patient care and administrative efficiency.
2010 to 2015
John Solomos founded BlueBird iT to address the growing demand for IT infrastructure in healthcare’s digital transformation.
- First clinic was signed up as a support client
- Partnership established with OMD
- Partnerships established with EMR providers
- Recognized as the premier IT service provider in healthcare
- Became TELUS Health’s execlusive field service provider
2016 to 2020
With an explosion of EMR adoption and the reliance on technology for day-to-day operations, many clinics were without IT support.
- BlueBird established a managed service provider offering
- By 2016 over 300 clinics supported
- BlueBird offices opened in Vancouver, Alberta and New Brunswick
- Recognized as Top Growth company by MacLeans Magazine and Globe and Mail
2021 to Present
Continued growth through reputation and expansion of services has positioned us to provide IT services to more than 600 clients.
- BlueBird provided Canada Blood Services with hardware for kiosks
- Partnered with consortium to provide health pods for space travel and remote locations on Earth
- Organic expansion to serve small-to-mid-sized businesses, outside of healthcare
- WELL Health partnership established
Life Inside Our Office
You will find that our core values drive everything we do. We believe in client-centric service, understanding our customers’ needs to deliver excellent service every time.
Proactive leadership is encouraged, with every team member empowered to take initiative. We thrive on innovative excellence, constantly seeking ways to improve and offering cutting-edge solutions. Reliability and trustworthiness are the foundation of our relationships, as we are committed to being dependable in every situation.
We believe in excellence in execution, always giving our best and going the extra mile to achieve outstanding results. Teamwork and respect are at the heart of our collaborative success, and we foster an environment of growth and learning, both professionally and personally, for all our team members.”
“Working here feels like being part of a big, energetic family where there’s always something new and exciting on the horizon.
It’s incredibly rewarding to provide IT support to Canadian healthcare providers and hospitals, knowing our work directly contributes to the wellbeing of our communities.”
“It is like a family where you can ask anyone for help like a family member. The work is very versatile, you can learn new things everyday. The managers are always with us feeling strong support and value.”
“A group of dedicated technicians and support staff that share ideas, fun, laughter, and a passion for helping our clients realize their IT goals. This office is one of the best I’ve had the pleasure of working in. The dynamics are very open and supportive and is a great incubator for helping ambitious staff achieve personal and professional goals.”
Awards
Technology Partners
Our strategic partnerships with EMR, hardware, and software manufacturers, vendors, and service providers not only makes us experts in their products and how to best apply them to your clinic’s needs but also enables us to procure them at significant savings for you. It’s a win – win option enabling you to get the best solution for you at the best price!
