From the CEO: Celebrating 20 Years of Purpose and Partnership

Jul 28, 2025 | Articles

This month marks 20 years since I founded BlueBird iT. Reaching this milestone is more than a reason to celebrate. It is a reminder of why I began, how far we have come, and the trust we continue to earn every day.

When I started BlueBird twenty years ago, my vision was to help modernize Canadian healthcare by moving it toward a more connected future and guiding clinics into the digital age through the adoption of Electronic Medical Records. I wanted to be the trusted IT partner they could rely on, someone who not only built the infrastructure but supported it, protected it, and stayed with them through every step of their digital journey.

Back then, EMR adoption in Canada was under 5 percent.

Today, it’s over 90 percent, and we’re proud to have played a meaningful role in that national transformation.

I’ve dedicated most of my adult life to this mission. And after two decades in this space, what I’ve come to truly appreciate is that we’re not just offering great IT support. Yes, we troubleshoot. We patch. We secure. We monitor. We consult. We go on-site. And we do all of it with care and excellence.

But more than anything, we provide something few ever think about until it’s gone:

  • Stability.
  • Continuity.
  • Peace of mind.

We are your constant.

We’ve supported clinics through leadership changes, location moves, EMR transitions, staff turnover, and everything in between. When key people leave, they often take critical knowledge with them. But when we’re there, that knowledge stays.

Because we hold it. We document it. We understand it.

We’ve lived through your clinic’s evolution, and we’re still here.

Even with new clients, it doesn’t take us long. Our experience allows us to quickly understand their environment, stabilize their systems, and build the operational resilience they need to move forward.

That’s not just support. That’s business insurance.

Technology is the backbone of your clinic. It’s how you deliver care. It’s how you run your business. In a world where AI is transforming everything, and information is everything, we are your information. We’re the memory of your systems. The protectors of your uptime. And we’re not going anywhere.

We’ve grown alongside the doctors who first put their trust in us and continue to support them today with the same care and commitment. Whether you’ve been with us for years or are just getting started, we’ll always be by your side to protect your systems, your work, your career, and your patients every step of the way..