Contact Us for Healthcare Tech Support in Canada
Have a tech issue that needs attention? Curious about tech support for your clinic, pharmacy, or dental practice? Use the form below to submit a support request or ask about our services. A real person from our team will follow up with you.
Call Us
888.930.9933
- Need help with a technical issue like a system outage, EMR problem, printer error, or slow network? Press 1 to reach our support team.
- Want to learn how we can support your clinic or practice? Press 2 to speak with our consulting team.
- Have a billing or payment question? Press 3 to connect with our finance team.
Looking for quick answers? Visit our FAQ page.
Email Us
- Experiencing an issue with your systems, EMR, or network? Send our support team a message at support@bluebirdinc.com
- Thinking about upgrading your IT or looking for a better support experience for your practice? Reach our consulting team at consulting@bluebirdinc.com
- Have a general question, want to request information, or interested in partnering with us? Drop us a line at info@bluebirdinc.com
If you are experiencing an urgent issue that needs immediate help, we recommend calling us directly.
Access Our Support Portal
Already a BlueBird iT client?
Our support portal is the fastest way to submit a new support request, check the status of an open ticket, and review documents we have shared with your clinic or practice. Log in anytime to get the help you need.
New to the portal?
Learn how to set up your access in our support portal guide.
Trusted Tech Support for Clinics in Toronto, Ottawa, Vancouver, Calgary, and Across Canada
Our Locations
From busy city clinics to small community practices, BlueBird iT keeps healthcare IT and EMR running smoothly across Canada. We have local technicians and trusted partners in the following key metropolitan centres, ready to support your sites, nearby communities, and the broader provinces. Whether you need onsite visits or remote help, our team is always within reach so your practice stays connected, secure, and running without interruption no matter where you are located in Canada.
- Ontario: Toronto Greater Area, London, Thunder Bay, Sault Ste Marie, Ottawa, Kingston
- British Columbia: Vancouver, Vancouver Island
- Alberta: Calgary, Edmonton
- Manitoba and Central Canada: Winnipeg
- Quebec: Montreal
- Atlantic Canada: Newfoundland and Labrador, Prince Edward Island, Nova Scotia
If your community is not listed, please still contact us. We support healthcare providers in communities across all Canadian provinces through our team and trusted local partners. These cities are our primary service centres, not the limits of where we can help.
HQ and Tech Centre
Serving clinics and healthcare providers across the Greater Toronto Area and S. Ontario.
3680 Victoria Park Ave, Unit 1B, Toronto, ON M2H 3K1
p: 416.931.2121
f: 877.477.5677
Hardware deliveries should be sent to this address
Ottawa
Serving clinics and healthcare providers in Ottawa, Kingston, and Eastern Ontario.
p: 416.931.2121
f: 877.477.5677
Western Canada
Serving clinics and healthcare providers in British Columbia and Alberta, including Vancouver, Calgary, Edmonton, and surrounding communities.
p: 604.800.0886
f: 877.477.5677
Mailing Address
BlueBird iT Solutions Inc
2920 Major Mackenzie Dr. E. Markham, ON, L6C 0J1, Canada
P.O. BOX 7038
For security reasons we ask that you send all Mail Communications and Cheque Payments to this address
