Managed IT Services for Healthcare Providers Across Canada
BlueBird iT Solutions provides managed IT services for clinics, pharmacies, dental practices, and nurse practitioner clinics across Canada. Whether you need someone to manage your EMR and practice systems, support pharmacy and dental software, or refresh your hardware, networks, security, and backups, we are here to help so your team can stay focused on patient care.
We also work with healthcare SaaS and other healthcare IT providers as the integrator and white label support team that installs and supports their EMR and practice solutions in clinics and pharmacies across Canada.
BlueBird iT understands that reliable healthcare IT support is critical to safe, efficient care.
We combine managed IT services, EMR and practice system expertise, and proactive monitoring so your healthcare organization can run smoothly every day.
Specialized Healthcare IT Support
A BlueBird Monthly Support Plan puts a full IT department at your healthcare organization’s disposal for a fraction of the cost. A technician is only a phone call, email, or portal request away and, if needed, at your door for an emergency!
24/7 Monitoring and Management
We use Robotic Process Automation and machine learning technology to continuously monitor your healthcare network, servers, and computers to minimize unexpected failures and outages.
Unlimited Help Desk Support
Call our healthcare IT experts without having to worry how much it will cost you. It is all included in your monthly support plan.
Onsite Support Available
While most issues can be resolved remotely, we have a national team of healthcare IT experts who can be deployed on site when needed for a clear flat fee.
Team Augmentation
Our team augmentation services give your healthcare organization the extra IT expertise to keep things running smoothly without full time overhead, including dedicated BlueBird staff on site when needed.
Additional Healthcare IT Services
BlueBird iT also provides additional healthcare IT services beyond our core managed support. We help with hardware and software procurement, consulting, and team augmentation, and we act as the integrator and white label field services partner for healthcare SaaS and other healthcare IT providers.
Hardware And Software Procurement
Strategic partnerships position us to offer hardware and software options that fit the needs of your clinic, pharmacy, dental practice, or nurse practitioner clinic.
Network Design
Whether you are opening a new clinic, pharmacy, or dental practice or need a network refresh, we can help design it correctly, the first time.
Virtual IT leadership
We know that technology in healthcare can be overwhelming. Our experienced team provides recommendations to help you get the most out of your healthcare IT infrastructure.
Backup and Recovery
Backups are like insurance for your digital data. It ensures that even if something goes wrong, you can restore your important files and information.
Cybersecurity Solutions for Healthcare
Healthcare organizations are a primary target for cybercriminals. Our cybersecurity solutions combine layered protection, monitoring, and staff training to help protect your systems and sensitive information.
Managed Detection & Response
Managed detection and response means we watch your healthcare systems for threats and respond quickly to protect your data and patients.
User Training
Cybersecurity user training helps your staff recognize and avoid online threats, reducing the risk of exposing patient information and disrupting your healthcare practice.
Managed Firewall
A managed firewall protects your healthcare network by controlling traffic in and out, blocking unwanted access and many common attacks before they reach your systems.
Email Protection
Email is the most common way attackers infiltrate healthcare organizations. Our email protection helps block phishing, malware, ransomware, and other threats before they expose patient data or disrupt care.
EMR Support Services
Our team has deep experience implementing and migrating EMR systems for clinics across Canada. We are platform agnostic and design each environment around the EMR you use so it performs reliably in day to day clinic work.
EMR Implementation
We can assist new clinics understand and correctly implement a new EMR solution to improve clinic efficiencies.
EMR Cloud Migration
Leverage our expertise in migrating your local EMR system to the cloud for improved reliability and performance.
EMR Support
When EMR issues come up, our technical team works directly with your vendor on your behalf and follows the case through to resolution.
Integrator And White Label Services
BlueBird iT partners with healthcare SaaS vendors and other healthcare IT providers to deploy and support their solutions for clinics and practices across Canada. We take care of setup, hardware and network readiness, and ongoing frontline IT support under your brand so your customers get fast, local help.