Your Healthcare IT Partner in Canada
Your patients are your priority. Let your IT needs be ours!
BlueBird iT delivers healthcare IT support for clinics, pharmacies, dental practices, and nurse practitioner clinics across Canada. We keep EMR, practice systems, and networks reliable so your team can focus on patient care while we look after the technology.
We support healthcare providers in every Canadian province through our central team, regional technicians, and trusted partners.
Why BlueBird iT?
Our Mission
At BlueBird, our mission is to give healthcare practices confidence that their technology will work when they need it. We support healthcare organizations with managed IT services, EMR and clinical system support, cybersecurity, and clear guidance so your team can focus on patient care instead of IT problems.
Our Vision
BlueBird envisions a future where healthcare providers of every size can rely on technology that quietly supports patient care. As a trusted partner across Canada, we focus on fast, dependable systems, secure patient data, and practical healthcare IT services that help teams work smoothly and serve patients with confidence.
We Treat Your Business Like Our Own
Cost Effective Solutions
National Support
Fast, friendly and professional
Cybersecurity-Focus
Advanced MSP Driven By AI
BlueBird iT uses Robotic Process Automation to give healthcare providers faster, more consistent support.
By automating routine checks and tasks in the background, RPA helps keep backups, updates, alerts, and basic fixes on track around the clock. That means fewer missed issues, quicker response to EMR and network problems, and more time for our team to focus on complex support that needs a real person.
The use of RPA helps us deliver steady, predictable IT service for healthcare providers instead of one time fixes.
IT Experts
Years Supporting Healthcare IT
Satisfied Healthcare Providers
What Clients Are Saying
“The Tech support we receive from Bluebird IT has been excellent. We have not had many issues to deal with since starting on our new EMR, but the times we did need assistance they looked after our request promptly and thoroughly.”
“Gary was great! He has gotten me to solutions without fail on more than one occasion and without needing much of my time. Not only does he give me confidence that he will get to solutions quickly but he has is always patient with my many questions along the way. He has been a pleasure to deal with.”
A History Of Visionary Service
BlueBird was founded with a pioneering vision to transform the healthcare industry through innovative IT solutions. As the first Managed Service Provider (MSP) to exclusively focus on the medical sector, BlueBird embarked on a mission to support doctors transitioning from traditional paper records to electronic medical records (EMRs). This marked a significant milestone in Canadian healthcare, as BlueBird spearheaded the digital revolution that would redefine patient care and administrative efficiency.
2010 to 2015
John Solomos founded BlueBird iT to address the growing demand for IT infrastructure in healthcare’s digital transformation.
- First clinic was signed up as a support client
- Partnership established with OMD
- Partnerships established with EMR providers
- Recognized as the premier IT service provider in healthcare
- Became TELUS Health’s execlusive field service provider
2016 to 2020
With an explosion of EMR adoption and the reliance on technology for day-to-day operations, many clinics were without IT support.
- BlueBird established a managed service provider offering
- By 2016 over 300 clinics supported
- BlueBird offices opened in Vancouver, Alberta and New Brunswick
- Recognized as Top Growth company by MacLeans Magazine and Globe and Mail
2021 to Present
Continued growth through reputation and expansion of services has positioned us to provide IT services to more than 600 clients.
- BlueBird provided Canada Blood Services with hardware for kiosks
- Partnered with consortium to provide health pods for space travel and remote locations on Earth
- Organic expansion to serve small-to-mid-sized businesses, outside of healthcare
- WELL Health partnership established
About BlueBird iT and WELLSTAR
In December 2024, WELLSTAR acquired a majority share of BlueBird iT, bringing our team into Canada’s leading healthcare technology ecosystem and giving us the scale, resources, and innovation capacity of a company that serves over 40 percent of practitioners nationwide.
As a member of the WELLSTAR universe, we offer our customers enhanced interoperability, expanded support capabilities, and access to cutting edge innovations across the entire spectrum of healthcare technology. Our clients benefit from WELLSTAR’s mission to reshape healthcare through digital enablement, while continuing to receive the personalized service and specialized expertise that BlueBird iT has always provided.
Together with WELLSTAR, a majority owned subsidiary of WELL Health, we remain dedicated to empowering providers to deliver exceptional patient outcomes through advanced, integrated healthcare technology. Learn more about WELLSTAR here.
Awards
Technology Partners
Our strategic partnerships with EMR, hardware, and software vendors make us experts in their products and how to apply them to your clinic and healthcare organization. These relationships help us design the right mix of systems for each environment and source them at competitive prices, so you get reliable, secure solutions without overspending.
